Patient Bill Of Rights

  • care giver helping woman in whellchairEach client is unique and has the right to be serviced in a manner that recognizes the person’s individuality including ethnic, spiritual, linguistic, familial and cultural factors.

  • Each Client has the right to maintain relationships that are vital, live in a safe environment and receive assistance to maintain or increase their degree of independence. The integral family unit should be maintained even in the face of illness.

  • Each Client has the right to courteous and respectful service, recognizing the Client’s dignity and privacy.

  • Each Client has the right to the basic elements of the health service, which are the promotion, maintenance and restoration of health.

  • Each Client has the right to be informed of the procedures for initializing complaints about the service provided.

  • Each Client has the right to be included in the assessment, planning, implementation and evaluation of the care plan.

  • Each Client has the right to receive emotional support as well as expert physical care.

  • Each Client has the right to recommend changes that affect his/her care with respect to the policies without fear of interference, coercion, discrimination or reprisal.

  • The Client has the right to receive safe, appropriate and timely service with freedom from mental, physical and financial exploitation.

  • Each Client has the right to be informed if they are living at risk.

  • Each Client as the right to mutual trust, respect for confidentiality and responsible communication.

  • Each Client has the right to be informed of the services provided and may give or refuse the provision of service.

Service Highlights

Hospital-to-Home, Transition Care
From downhill slope to a recovery triumph

Companion Care
Helping you enjoy life to the fullest

Homemaker Care
Helping you find joy in your house again

Live-in Care
Affordable, 24-hour peace of mind

Answers You've Been Looking For
We know how difficult it can be to make the decision to get outside help. That is why #1 Home Care offers a wide variety of senior home care services, resources and support delivered right in your loved one's home and designed to be flexible to meet each individual's needs.